Privacy Policy & Data Protection
Last Updated: 21 August 2026
## Privacy Policy for Pariksha Pro (परीक्षा प्रो)
**Effective Date:** January 1, 2026
**Last Updated:** February 2026
Welcome to **Pariksha Pro** ("we", "our", or "us"). We are committed to protecting your privacy and ensuring transparency about how your personal information is collected, used, and safeguarded across our mobile application and web portal.
---
### 1. Information We Collect
- **Account Data:** Name, email address, mobile number, chosen exam target, and preferred language (Hindi/English).
- **Test Performance Data:** Scores, accuracy percentages, time spent per question, bookmarked questions, and revision history.
- **Device & Usage Diagnostics:** IP address, device model, operating system version, and Firebase crash analytics.
- **Payment Records:** Transaction reference IDs and subscription plan status (Note: We do not store credit card/UPI PINs on our servers; payments are processed securely via RBI-compliant payment gateways like Cashfree/Razorpay).
---
### 2. How We Use Your Information
- To deliver personalized mock tests, AI Salah doubt solutions, and All India Rank percentiles.
- To maintain your active streak rewards, badges, and referral bonuses.
- To notify you of upcoming Sarkari exam dates, admit cards, and test series releases.
- To provide customer support and prevent fraudulent account sharing.
---
### 3. Data Security & Encryption
All communication between your device and our servers is strictly encrypted using **256-bit SSL/TLS encryption**. Your authentication tokens are signed with cryptographically secure algorithms (HMAC-SHA256).
---
### 4. Your Rights & Data Deletion
You retain complete control over your account. You may request to:
- Export your study history and mock test reports.
- Update or correct your profile details.
- Request complete deletion of your account and associated data by emailing **privacy@parikshapro.com** or tapping 'Delete Account' in the app settings.
---
### 5. Contact Us
If you have any questions or grievances regarding this Privacy Policy, please contact our Data Protection Officer at:
- **Email:** privacy@parikshapro.com / support@parikshapro.com
- **Helpline:** +91 98765 43210 (Mon-Sat, 9 AM - 6 PM IST)
**Effective Date:** January 1, 2026
**Last Updated:** February 2026
Welcome to **Pariksha Pro** ("we", "our", or "us"). We are committed to protecting your privacy and ensuring transparency about how your personal information is collected, used, and safeguarded across our mobile application and web portal.
---
### 1. Information We Collect
- **Account Data:** Name, email address, mobile number, chosen exam target, and preferred language (Hindi/English).
- **Test Performance Data:** Scores, accuracy percentages, time spent per question, bookmarked questions, and revision history.
- **Device & Usage Diagnostics:** IP address, device model, operating system version, and Firebase crash analytics.
- **Payment Records:** Transaction reference IDs and subscription plan status (Note: We do not store credit card/UPI PINs on our servers; payments are processed securely via RBI-compliant payment gateways like Cashfree/Razorpay).
---
### 2. How We Use Your Information
- To deliver personalized mock tests, AI Salah doubt solutions, and All India Rank percentiles.
- To maintain your active streak rewards, badges, and referral bonuses.
- To notify you of upcoming Sarkari exam dates, admit cards, and test series releases.
- To provide customer support and prevent fraudulent account sharing.
---
### 3. Data Security & Encryption
All communication between your device and our servers is strictly encrypted using **256-bit SSL/TLS encryption**. Your authentication tokens are signed with cryptographically secure algorithms (HMAC-SHA256).
---
### 4. Your Rights & Data Deletion
You retain complete control over your account. You may request to:
- Export your study history and mock test reports.
- Update or correct your profile details.
- Request complete deletion of your account and associated data by emailing **privacy@parikshapro.com** or tapping 'Delete Account' in the app settings.
---
### 5. Contact Us
If you have any questions or grievances regarding this Privacy Policy, please contact our Data Protection Officer at:
- **Email:** privacy@parikshapro.com / support@parikshapro.com
- **Helpline:** +91 98765 43210 (Mon-Sat, 9 AM - 6 PM IST)